Refund policy

All sales are final. However, if an unworn/unwashed item is defective, you may return it within 30 days of purchase for a refund. Returns will not be accepted after 30 days from purchase.

Refund Policy Exceptions

To protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we cannot accept a return or exchange (even within thirty days of purchase) in certain situations, including:

• Products damaged by misuse, abuse, improper care or negligence, or accidents (including pet damage)

• Products showing excessive wear and tear

• Products lost or damaged due to fire, flood, or natural disaster

• Products with a missing label or label that has been defaced

• Products returned for personal reasons unrelated to product performance or satisfaction

• Products that have been soiled or contaminated

• On rare occasions, past habitual abuse of our Return Policy

• Products purchased from third party sellers

• Items marked “Final Sale” cannot be returned, refunded or exchanged.

For online orders, please submit a return or exchange request on our website. 

You will be required to enter the email you used when placing your order for access to our Returns & Exchanges Portal. Please note, emails from us may be placed in your spam email folder.

You may be required to send the product back to us in order to complete the refund or exchange at the address below. Original shipping charges will not be refunded.

For in-shop purchases, please bring the defective item and receipt to the location where it was originally purchased.